Newcastle Research privacy statement

Last updated: 9/13/2026

Newcastle Research LLC, a New Hampshire limited liability company ("Newcastle Research," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use and share it, and the choices you have.

By using this site, you agree to the practices described in this Policy. This Policy applies to information collected through our website and related communications. It does not apply to information governed by a separate written agreement for a research, advisory, or training engagement, which is handled under the terms of that agreement.

1. Information we collect

Information you provide to us. When you contact us, submit an inquiry, subscribe to our updates, or otherwise communicate with us, we collect the information you choose to give us — typically your name, business email address, company or organization, role, and the contents of your message. If you engage us for services, we may collect additional business and contact information needed to deliver and administer that engagement.

Information collected automatically. When you visit the site, we and our service providers may automatically collect certain technical information, such as your IP address, browser type, device information, referring pages, the pages you view, and the dates and times of your visits. We collect this information using cookies and similar technologies (see Section 3).

We do not intentionally collect sensitive personal information through this site, and we ask that you not send us such information through the site.

2. How we use information

We use the information we collect to:

  • respond to your inquiries and communicate with you;

  • provide, administer, and improve our website, research, and services;

  • send you updates, research, or other communications you have requested (you can opt out at any time — see Section 7);

  • understand how visitors use our site so we can improve it;

  • maintain the security and integrity of our site; and

  • comply with legal obligations and enforce our agreements.

3. Cookies and analytics

Our site uses cookies and similar technologies to operate, to remember your preferences, and to understand site usage. We use a web analytics service to help us measure and analyze traffic; this service may set its own cookies and process technical information about your visit.

Most browsers let you refuse or delete cookies through their settings. If you disable cookies, some parts of the site may not function as intended.

4. How we share information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only in the following limited circumstances:

  • Service providers. With vendors who perform services on our behalf — for example, website hosting, email delivery, and analytics — who are permitted to use the information only to provide those services to us.

  • Professional and legal reasons. When we believe disclosure is required to comply with a law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Newcastle Research, our clients, or others.

  • Business transfers. In connection with a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to this Policy.

  • With your direction. When you ask us to share it, or otherwise consent.

5. Third-party links

Our site may link to third-party websites or services that we do not control. This Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party site you visit.

6. Data retention

We keep personal information for as long as needed for the purposes described in this Policy — for example, to respond to your inquiry, maintain our business relationship, or meet legal, accounting, or recordkeeping requirements — and then delete or de-identify it in accordance with our retention practices.

7. Your choices and rights

Communications. You can unsubscribe from our email updates at any time using the link in any such email, or by contacting us. We may still send you non-promotional messages related to an active engagement.

Access and correction. You may contact us to ask about, access, correct, or delete personal information we hold about you, and we will respond consistent with applicable law.

U.S. state privacy rights. Depending on your state of residence, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to be free from discrimination for exercising those rights. Because we do not sell personal information or use it for cross-context behavioral advertising, there is no opt-out of those activities to request. To exercise any available right, please contact us; we may need to verify your identity before responding.

Visitors outside the United States. We are based in the United States and operate this site from the United States. If you access the site from outside the U.S., you understand that your information will be processed in the United States, where privacy laws may differ from those of your location.

8. Data security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. Please do not send us information you consider confidential through the site; confidential information should be exchanged only under a separate written agreement.

9. Children's privacy

This site is intended for a business audience and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will take appropriate steps to delete it.

10. Changes to this Policy

We may update this Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the site after any change constitutes your acceptance of the revised Policy.

11. Contact

If you have questions about this Policy or wish to exercise any of your rights, please contact us.